FAQ

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FAQ2018-10-23T15:31:26+00:00
What do I need to do to Freeze my account?2018-10-23T13:47:18+00:00

You need to send an email to Help@ladiesfirstrocks.com or come into the gym and fill out freeze form. Please put “FREEZE” in the subject of your email. A 10-Day Notice is required and you may not freeze your membership during the first 6 months of your initial membership unless there is a medical or family emergency. During the time your account is on freeze, you will pay a monthly fee of $8.00 instead of your monthly dues. The freeze can be utilized up to 6 months without a doctors note, during the freeze period you will not have access to the gym. If you are on a contract and you freeze your account, the amount of time your account is frozen will be added to the end of your contract.

What do I need to do to Cancel My Membership?2018-10-23T13:35:24+00:00

Cancellation requires a 30 day notice in writing. You need to send an email to Help@ladiesfirstrocks.com or come into the gym and fill out a cancellation form. Please put “CANCELLATION” in the subject of your email. If you are under contract there will be a $199 cancellation fee.

How old does my child need to be to enroll in your Childcare?2018-10-23T13:36:28+00:00

Age 6 months to 12 years
Childcare Hours:
Morning – Monday thru Friday 8am-1pm
Evening – Monday thru Thursday 4pm-8pm
Saturday 8am-12pm
Sunday Closed

What Spa Services do you offer at Ladies First?2018-10-23T13:37:47+00:00

Massages, Tanning, Facials and Waxing
Please call 661-942-6496 to make an appointment

What Services are offered with membership?2018-10-23T13:38:26+00:00

All services are offered separately: Massages, Facials, Waxing, Tanning, Childcare, Towel and Water Service, Boot Camp and Boxing
Our most popular VIP Membership is only $65 per month – Includes Tanning, Childcare, Towel and Water Service, Boot Camp and Boxing

What is Zumbathon or Boxathon?2018-10-23T13:38:38+00:00

Special classes offered once a month that are a longer duration and different routine than normal classes. Cost $5 for members and $10 non-members.

Does Ladies First offer discounted memberships?2018-10-23T15:16:19+00:00

Yes! We offer many different discounted memberships such as:
Military $55.00 down/$30 monthly
Senior $50.00 Down/$25.00 monthly
Family Add-On – 17 years or younger/$25.00 monthly
Prepaid Memberships are always offered at a discount
Our Customer Experience team is available during business hours 7 days a week. We will do our best to get you started in a program that will help you achieve your fitness goals.

What if I don’t want a membership but want to take a class?2018-10-23T13:39:27+00:00

We offer a Drop in rate of $15.00 per day or 5 day class package for $50. Please let us know when you arrive that it is your first visit and we will gladly hook you up with some freebies!

What Challenges does Ladies First Offer?2018-10-23T13:40:10+00:00

We offer many great challenges throughout the year to help you maintain, reach goals or exceed goals. They all include workouts, coaching, meal plan, weekly weigh ins and community.
6 Week Challenge to lose 20lbs
PYC Challenge to lose 15lbs or 3% Body Fat (Pick Your Challenge is for members only)
Hard Body Challenge to lose 5% Body Fat
21 Day Detox Challenge
Little Black Dress Challenge
Biggest Loser Challenge
Please call 661-942-6496 to find out the next Challenge start date.

Does Ladies First Offer Personal Training?2018-10-23T15:16:31+00:00

We offer one on one personal training in packages of 6, 10 and 18 and small group training for up to 3-4 people at one time. All sessions are one hour with an amazing trainer. The small group training is priced to make sure everyone can afford training and the more one on one sessions you prepay, the bigger the discount.